Privacy policy

Effective Date: January 2025

At The Hundred Pilates, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you interact with our services, including our website, in-studio services, and online platforms. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information when you interact with us, including but not limited to:

  • Personal Identification Information: When you sign up for a membership, register for classes, or contact us, we may collect your name, email address, phone number, and billing information.

  • Health Information: We may collect details about your health, injuries, or physical limitations to better tailor our services to your needs (only with your consent).

  • Usage Data: We may collect information about how you access and use our website or services, such as IP addresses, device information, and browsing patterns, to improve your experience.

2. How We Use Your Information

We use your information for the following purposes:

  • To Provide Services: We use your personal data to process your bookings, manage memberships, and provide the services you request, such as scheduling classes or processing payments.

  • To Communicate with You: We may use your contact information to send important updates, reminders about your services, membership renewals, payment reminders, and promotional offers that we think may interest you. You can opt-out of promotional emails at any time.

  • To Improve Our Services: We may analyze your usage data to improve our website, services, and user experience, and to ensure our offerings meet your needs.

  • To Comply with Legal Obligations: We may need to use your personal information to comply with applicable laws, regulations, or legal processes.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

  • Authorized Vendors: We may share your personal data with trusted third-party vendors who assist us with services like payment processing, class management, and email communication. These vendors are required to protect your data and use it only for the purposes outlined in this policy.

  • Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena, court order, or legal process.

4. Security of Your Information

We take reasonable measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction: You can request access to the personal data we hold about you and ask us to correct or update any inaccuracies.

  • Opt-Out of Communications: You can opt-out of receiving marketing emails or text messages from us at any time by following the unsubscribe instructions in the communication or by contacting us directly.

  • Data Deletion: You can request the deletion of your personal data, subject to certain exceptions, such as when we are required to retain it for legal or contractual reasons.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files that are stored on your device to help us track site usage, improve website functionality, and personalize content. You can control cookie settings through your browser preferences.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by posting the updated policy on our website or through other communication channels. Please review this policy periodically to stay informed about how we are protecting your personal information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:

The Hundred Pilates
1774 Metro Ave. Suite B-3A, Chula Vista, CA 91915
Email: hola@thehundredpilates.com
Phone: 858-291-2109